Home Visits
Home visits are reserved for eldery immobile patients. Other than in the case of an extreme emergency, all requests for home visits should be made by telephoning before 10.30 am. Please do not ask the doctor to make a home visit if you are well enough to come to the surgery. Please remember that several patients can be seen at the surgery in the time it takes to make a home visit.
Receptionists are not able to arrange a home visit. They can only pass the request on to a doctor, who will then judge if a home visit is necessary. The receptionist will ask a few details to allow the doctor to assess the urgency of your call and help you in the most appropriate way.
Test Results
You can request to have your results delivered to you by text message or by email. If you wish to contact the clinic by phone, dial our main phone number and request to be put through to the results department. If you wish to see a doctor regarding your results, it is highly advised that you make a follow-up appointment for approximately two weeks following your test.
If you wish to have someone else receive test results on your behalf, you must provide prior written permission to the clinic.