Home visits are reserved for eldery immobile patients. Other than in the case of an extreme emergency, all requests for home visits should be made by telephoning before 10.30 am. Please do not ask the doctor to make a home visit if you are well enough to come to the surgery.
The receptionist will ask a few details to allow the doctor to assess the urgency of your call and help you in the most appropriate way. Please remember that several patients can be seen at the surgery in the time it takes to make a home visit.
Only the doctor can judge if a home visit is necessary.
Repeat prescriptions may be issued for regular medication as arranged by your doctor.
The request form is available at the reception desk and can be left in the post box in reception when completed, or you can use our online ordering system.
We require 48 hours to process your request for repeat medication.
Please ensure you order your repeat prescription well in advance of running out of your medication to ensure treatment is continuous. It is important that you are regularly reviewed by the doctor if you are on medication to ensure it is working effectively and that you are not experiencing unwanted side effects. This may require physical examination or sometimes blood tests.
If you have not been seen recently or requests for non-repeat prescriptions will be passed to the doctor for attention as all your medications & your previous medical notes will need to be reviewed. A fee may apply.
You can request to have your results delivered to you by text message or by email. If you wish to contact the clinic by phone, dial our main phone number and request to be put through to the results department. If you wish to see a doctor regarding your results, it is highly advised that you make a follow-up appointment for approximately two weeks following your test.
If you wish to have someone else receive test results on your behalf, you must provide prior written permission to the clinic.